Question 1

How does this work?

Accepted Answer

AI runs entirely in your browser using an int8-quantized ISNet model (~13 MB, downloaded once and cached). Your image is processed locally — it never leaves your device, never gets uploaded to our servers, and never touches our database. The output is a transparent PNG you can download. We use WebGPU when your browser supports it (Chrome / Edge on most modern hardware) and fall back to WebAssembly on Firefox / older Safari, so you get the fastest path your device can offer automatically.

Question 2

Why is the first run slow?

Accepted Answer

The AI model is ~13 MB and gets downloaded the first time you visit this page — we kick off the download as soon as the page loads, so by the time you pick a file the model is usually ready. After the first download the model lives in your browser cache, so subsequent removals are 1-3 seconds with WebGPU and 3-6 seconds on the WebAssembly fallback.

Question 3

How does this compare to remove.bg or Photoshop?

Accepted Answer

Quality is competitive for most product photos — clean cutouts of bottles, electronics, apparel on plain backgrounds. Hair, transparent objects, and very busy backgrounds may need manual touch-up. Unlike remove.bg, this is free and unlimited; unlike Photoshop, there's zero learning curve.

Question 4

Will Amazon, Flipkart, or Meesho accept the transparent PNG?

Accepted Answer

Marketplaces require a pure white background — not transparent — for the primary product image. After removing the background here, run the result through our Marketplace Resize tool to letterbox onto white at the exact dimensions each platform requires.

Question 5

What input formats are supported?

Accepted Answer

JPEG, PNG, and WebP. Any common image format your browser can decode. RAW formats (CR2, ARW, NEF) need to be exported to one of these from your camera software first.

Question 6

Is there a file size limit?

Accepted Answer

Practically, the limit is your device's memory. Large 4K product shots work fine on modern phones and laptops. If processing fails on a very large file, downscale to ~3000px on the long edge first.

Question 7

Does this require an internet connection?

Accepted Answer

Only for the first download of the AI model. Once cached, removal works offline — useful when you're on a flaky hotel wifi or processing photos on the go.

Question 8

Is there a usage limit?

Accepted Answer

No — because nothing runs on our servers, there's no per-IP rate limit. Process as many images as your device can handle. (The other public image tools — Resize, EXIF, Watermark — share a 5/day per-IP limit because those run server-side.)

Question 9

How accurate is the cutout?

Accepted Answer

Excellent on plain or mostly-plain backgrounds (white seamless, single-color, soft gradient). Good on outdoor shots with clear subject-background contrast. Fair on busy backgrounds (cluttered shelves, leaves, lattice). For tricky shots, increase contrast in your camera app before uploading.

Question 10

Can I edit the result?

Accepted Answer

Yes. The output is a standard PNG with alpha transparency. Open it in any image editor (Photoshop, Figma, Pixelmator, GIMP, even Preview's markup) for further refinement.

Question 11

Are there better results if I sign up?

Accepted Answer

For background removal specifically, the in-browser quality is what we ship — there's no premium tier with a "better model." Sign up if you want the saved-image library, batch processing, or to combine bg-removal with the Resize, EXIF, and Watermark tools in a single workflow.

Question 12

Privacy: are my images really not uploaded?

Accepted Answer

Correct. Open your browser's DevTools → Network tab — you'll see the model file load on first use, but no requests with image data. Everything happens in your browser's JavaScript runtime.

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